Professional Services
AI Capability Building and Change Management for a Mid-Sized Consulting Firm
AI Learning & Change
Outcome Snapshot
Shifted AI use from informal experimentation to structured, responsible adoption.
Client Context
A mid-sized consulting firm had provided its professionals access to Generative AI tools, but usage remained inconsistent and limited to basic experimentation.
The Challenge
The firm recognized that access to AI tools alone was not creating a meaningful capability. Its consultants needed practical guidance on how AI could support research, analysis and deliverable preparation while preserving professional standards.
The AI Solution
MENTOR designed and delivered an AI capability-building and change management program focused on human–AI collaboration. The program addressed workflow redesign, effective context-setting, output evaluation, quality control and professional judgment, while helping the firm move from ad hoc experimentation toward responsible, disciplined adoption.
Business Impact
• Supported a shift from informal experimentation to structured AI-enabled workflows.
• Improved the quality and usefulness of AI-supported research and deliverable preparation.
• Increased confidence among consultants in responsible AI application.
• Established a foundation for continued adoption and process improvement.